Purlmark — Support

A row counter for knitters.

Something not working, or a pattern Purlmark read wrong? Send it to rexrex1105@gmail.com — if you paste the rows that went wrong, that is usually enough to fix it.

Common questions

Purlmark didn't find my repeats
Paste the pattern as written — "Rows 9–40: repeat rows 1–8 four more times". Purlmark reads that shape. If yours is written another way, send it over and it gets added.
My pattern has several sizes
Tap your size under the pattern and every row reads in your size only. The other sizes stay in your pattern; Purlmark only changes what it shows you.
I bought Purlmark Pro and it isn't open
Tools → Restore a purchase. It comes back with your Apple Account, on any iPhone you sign into.
Where is my data?
On your device. There is no account and no server. Tools → Backup makes a single file you can keep anywhere and put back on a new phone.
Does the Apple Watch app need my phone open?
No. Count on the watch and the row is on your phone when you pick it up.